in a field where personal service is often overshadowed by automation, finding an IT provider who truly understands your needs can be a rare gem. that’s where HUGO CONNECT steps in, redefining IT services for small and medium-sized businesses (SMBs) through a foundation of trust and personal interaction.

HUGO CONNECT was founded by Victor Hugo Murillo Martinez, a seasoned IT professional with two decades of experience across diverse industries, including higher education, finance, legal, and the military. his journey in IT started with a passion for technology and a dedication to solving complex problems, which led him to management roles and ultimately to the position of director.

for 12 years, victor honed his skills in management, spending five of those years at the director level. during this time, he developed a robust skill set and a unique perspective on IT support and management. it was this blend of strategic vision, proven leadership, and technical acumen that inspired him to create HUGO CONNECT.

the ethos of HUGO CONNECT is simple yet profound: to be personal and client-centric. unlike automated support models that can feel impersonal, HUGO CONNECT ensures clients have direct access to an experienced IT professional who knows their name, their business, and the specific history of their systems. this approach fosters a foundation of trust and personal interaction, making HUGO CONNECT a standout in the IT services industry.

since its inception, HUGO CONNECT has been committed to delivering exceptional IT services with a human touch. the company’s mission is to provide SMBs with the strategic vision, leadership, and execution necessary to excel in today’s fast-paced digital world. by focusing on professional excellence and teamwork, HUGO CONNECT helps clients navigate the complexities of IT with confidence and ease.

in summary, HUGO CONNECT was born out of a desire to bring a more personal and human touch to IT services. with hugo at the helm, the company continues to set new standards in client service, driven by a steadfast commitment to excellence and a deep understanding of the unique needs of SMBs.