hugo@hugoconnect.com   |   312-796-9007
managed IT services pricing guide for small businesses
technology gives small businesses the tools they need to compete. however, leveraging tech effectively means keeping your it infrastructure in shape. that’s where HUGO CONNECT steps in – helping you stop worrying about tech problems and start focusing on your business.
when considering managed it services, pricing is often the first concern for small businesses. you know your business needs managed it services – from updates and security monitoring to technical support for your staff and guidance on integrating technology effectively.
you likely already know that your business could benefit from managed it services. the technology you rely on needs updates and security monitoring. your staff need someone they can ask for technical assistance when things aren’t working right. and you need guidance on integrating tech into your business, a practical tech roadmap, and an it budget.
with HUGO CONNECT, you’re not just getting it services – you’re gaining a trusted partner committed to your business success. experience the difference personal, flexible, and expert it support can make for your company.
ready to transform your it experience? let’s talk.
quick answer:
How are managed IT services priced?
For a small business with up to 10 employees, expect to spend $,1500 per month on fully managed IT services. Some MSPs require a 1-year minimum contract — but our plans are month-to-month.
How Break-fix Services Differ from Managed Services
many small businesses start with break-fix services, paying only when something breaks. while this might seem cost-effective for businesses with less than 10 employees or occasional it needs, the hidden costs add up quickly.
According to SolarWinds’ Orange Matter, theaverage cost of downtime for small businesses is $427 per minute. That equates to $25,620 per hour. So, every minute you’re trying to reactively solve an IT issue, it’s costing you.
Break-fix services tend to be a one-time cost – usually ranging from $120 to $300 per hour. small businessesthat have frequent IT issues and use break-fix services, find that it quickly becomes an expensiveÂoption.
here’s the key difference: break-fix providers make money when things break. with HUGO CONNECT’s managed services approach, we prevent problems before they impact your business. this proactive approach means you save money on your it investment over time while keeping your business running smoothly.
ready to stop paying for downtime? let’s talk about protecting your business.
the managed service model prevents problems before they happen. unlike break-fix services that only respond when something breaks, we proactively monitor and maintain your systems to keep your business running smoothly.
$500
/month
- all-inclusive stack
- onboarding: $500 one-time fee (assessment, includes initial setup and configuration, training & support
- current promotional onboarding: $250 (50% off)
small businesses up to 10 users
$1500
/month
- all-inclusive stack
- onboarding: $1500 one-time fee (assessment, includes initial setup and configuration, training & support)
- current promotional onboarding: $750 (50% off)
small businesses up to 20 users
$2500
/month
- all-inclusive stack
- onboarding: $2500 one-time fee (assessment, includes initial setup and configuration, training & support)
- current promotional onboarding: $1250 (50% off)
flat monthly fee
- monthly flat rate based on the size of your team and the level of support needed. pre-billed for the month of service
- predictability: enjoy the consistency of a flat monthly fee
- comprehensive care: my retainer covers all essential IT services, providing consistent, top-tier support for your business needs
- flexibility: I offer the freedom of no long-term contracts. after the initial onboarding period of 3 months, the service plan transitions to a month-to-month term.
onboarding
- comprehensive IT assessment: get started with a detailed evaluation of your current IT systems
- initial system configuration: set up and optimization of your IT environment to ensure peak performance
- staff training and support: prepare your team with the tools and knowledge they need to hit the ground running
additional information
- certain services like after-hours support or special projects are billed separately due to the extra complexity and scope they require. billed at an hourly rate of $150.
- professional services are billed in advance, with payment due on the first of each month.