“call hugo”—it started as a simple suggestion for those grappling with frustrating tech issues and evolved into a personal mantra for reliability and trust. over countless coffee cups and late nights troubleshooting, ‘call hugo’ became more than a call to action; it became a promise of unwavering support and effective solutions for individuals and businesses overwhelmed by IT challenges.
origin story of HUGO CONNECT
in a field where personal service is often overshadowed by automation, finding an IT provider who truly understands your needs can be a rare gem. that’s where HUGO CONNECT steps in, redefining IT services for small and medium-sized businesses (SMBs) through a foundation of trust and personal interaction.
HUGO CONNECT was founded by victor hugo murillo martinez, a seasoned IT professional with two decades of experience across diverse industries, including higher education, finance, legal, and the military. his journey in IT started with a passion for technology and a dedication to solving complex problems, which led him to management roles and ultimately to the position of director.
for 12 years, victor honed his skills in management, spending five of those years at the director level. during this time, he developed a robust skill set and a unique perspective on IT support and management. it was this blend of strategic vision, proven leadership, and technical acumen that inspired him to create HUGO CONNECT.
the ethos of HUGO CONNECT is simple yet profound: to be personal and client-centric. unlike automated support models that can feel impersonal, HUGO CONNECT ensures clients have direct access to an experienced IT professional who knows their name, their business, and the specific history of their systems. this approach fosters a foundation of trust and personal interaction, making HUGO CONNECT a standout in the IT services industry.
since its inception, HUGO CONNECT has been committed to delivering exceptional IT services with a human touch. the company’s mission is to provide SMBs with the strategic vision, leadership, and execution necessary to excel in today’s fast-paced digital world. by focusing on professional excellence and teamwork, HUGO CONNECT helps clients navigate the complexities of IT with confidence and ease.
in summary, HUGO CONNECT was born out of a desire to bring a more personal and human touch to IT services. with victor hugo murillo martinez at the helm, the company continues to set new standards in client service, driven by a steadfast commitment to excellence and a deep understanding of the unique needs of SMBs.
call hugo - dependable, understanding, and committed
IT solutions mean more than just tech support
—they mean peace of mind. i’m committed to making IT personal for you. from the first call to the final solution, it’s not just about fixing problems—it’s about building trust and understanding your unique needs. here at HUGO CONNECT, i stand by that promise with a commitment to service that goes beyond the norm. my dedication to your success is reflected in every interaction, ensuring that you feel supported and valued every step of the way.
value-guided and innovation-driven
trust, transparency, and integrity are the pillars upon which HUGO CONNECT is built. these values drive me to always go the extra mile for my clients—delivering exceptional service that exceeds expectations. with a focus on innovation and personalized solutions, i embrace challenges as opportunities for growth.
committed to your success, i am your dedicated partner in navigating the complexities of IT.
get started today / let's connect / discover the difference
looking for IT services that combine technical excellence with a personal touch? HUGO CONNECT is here to help. i offer comprehensive IT solutions tailored to the needs of small and medium-sized businesses. by partnering with HUGO CONNECT, you gain a reliable IT partner dedicated to enhancing your technology infrastructure and supporting your business goals.
whether you have questions, need a consultation, or are ready to get started, i’m here to help. contact me through my website, send an email success@hugoconnect.it or give me a call at 312-796-9007. let’s make your IT work for you.
experience the personal touch and strategic expertise that sets HUGO CONNECT apart. let’s work together to ensure your IT infrastructure supports your business goals. don’t wait—reach out now and take the first step towards a more efficient and secure IT environment.
get started today
upgrade your small business IT setup to an all-inclusive managed platform today! at HUGO CONNECT, i bring tech expertise straight to you, helping your business navigate the tech landscape.
with my holistic approach to small business IT—covering everything from cybersecurity and cloud solutions to backup services and managed IT services—all under one comprehensive solution, i help your operations run smoothly, securely, and efficiently. say hello to your personal IT director.
the broad and complete nature of HUGO CONNECT’s offerings positions me as your trusted IT partner, capable of meeting the diverse needs of your business.
let’s take your business to the next level together.
contact: for any inquiries or additional information, send me a message.
schedule a free consultation: if you’d like to know more about my services and how i may be able to help, let’s schedule a conversation.